Peoples participation must for seamless & robust governance system: JK LG

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Jammu and Kashmir Lieutenant Governor Manoj Sinha on Wednesday said people’s participation is a vital, inseparable part of a seamless and robust governance system, besides removing social ills from the society.

Lt Governor was interacting with the applicants of JK-IGRAMS during the “LG’s Mulaqaat- Live Public Grievance Hearing” at the Civil Secretariat, where he called upon the people to work hand in hand with administration for a decisive war against drug abuse in J&K.

Lt Governor directed the Deputy Commissioners and Superintendents of Police to intensify their efforts against drug peddlers with the help of local residents.

He also directed the Deputy Commissioners to maintain digital records of their meetings with the public and submit the action taken report on the grievances received periodically.

“Officers at the helm should monitor the working of their subordinates and officials working at the ground level ensuring an effective public delivery system while focusing on complete saturation of flagship schemes benefits”, Lt Governor said.

On the occasion, the Lt Governor observed that a sizable percentage of complaints from the public are being resolved promptly through LG’s Mulaqaat.

“It shows the trust and confidence of the public and integrity, transparency and fairness of the officers responsible for addressing the complaints”, he added.

During the interaction with randomly selected applicants from across the Jammu and Kashmir, it was observed that most of their grievances filed on JK-IGRAMS portal had already been resolved, for which the respective applicants expressed their gratitude towards the Lt Governor.

The Lt Governor sought the details of the grievances from the concerned Deputy Commissioners, besides specific timelines for the redressal of the same. He also directed the concerned Secretaries to proactively monitor and speed up the resolution of grievances as per the laid rules and provisions.

The grievance of one Saqib Manzoor from Pulwama was addressed on the spot as the Lt Governor assured him of the installation of synthetic turf volleyball court at High School, Tahab.

On the grievance of Mohd Yaseen from Reasi regarding laying of new water pipelines in his area, the Lt Governor said the pipelines would be laid under JJM soon. Shahid Ahmed from Poonch was informed that his grievance regarding the strengthening of infrastructure of Power sector in his area shall be resolved shortly under the Revamped Distribution Sector Scheme (RDSS).

Explicit directions were given to DC Srinagar and SSP Srinagar by the Lt Governor for promptly addressing the complaint of Tabish Shafi pertaining to misuse of park for gambling and drug related activities.

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